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over two days and that's tonight's action line. If you know of a situation that you think needs looking into let us know about it and right to action line. KPI X in san Francisco. I'm Helen Bentley In the

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past it was a very frustrating experience for anyone who had paid this money because the landlord would refuse to give it back and then they did not want to take time to go to court and the expense involved. Currently we feel that there is some possibilities.

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And one law that may apply is that involving embezzlement. We may have to propose a new law be put on the books. We're trying to work with real estate people and the apartment owners association and the Real Estate Commission itself to see if something new can

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be developed. Could the board of supervisors be approached? They may well be after our study has been completed. We will then determine what approach is the best. Do you see any difference between security deposit and cleaning deposit? To me? A keyword is the phrase or the

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statement deposit and if it's a deposit then it should be refundable. Now we may get into trouble with the lawyers but they should not call it a deposit if there is no intention of refunding. And alright then what recourse at the present time does an individual

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have if they feel that they have been treated unfairly outside of taking the time with a small claims court, which is no assurance that the money will be refunded. They have very little we would like for them to write to the Better Business Bureau and give

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us their experience. The results of this may help them get their money back. If it's been a recent case, If it's been a year or two old, we would still like to know the experience, but the chances are pretty slim on old cases. So give us

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the details currently, and we'll see what we can do.